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To reinstall ClearContext on a new computer, please use the following steps:
Fully set up your mail account on Outlook.
For Microsoft Exchange mailboxes, please wait until you see the status "All folders are up to date" on the bottom of the Outlook window.
We also recommend setting the Cache setting for mail to keep offline to All or something longer than the short default. This setting can be...
The ClearContext installer normally detects whether the 32 or 64 bit version of Outlook is installed, and will automatically select the matching ClearContext version.
In the rare case where one has to manually select the version, the 32/64 bitness of ClearContext needs to match the 32/64 bitness of Outlook. You can verify whether your
Outlook is 32 or 64 bits by going to the Outlook File->Office...
There are no versions to keep track of for ClearContext, as the software is updated automatically to the latest version and users do not need to worry about upgrading or installing updates.
One can check the build number for diagnostic purposes by going to the ClearContext->About screen. Release notes for more significant changes are documented on our blog
ClearContext is not loading or toolbar is missing
1) Check to see if ClearContext is properly installed. Go to your Windows Control Panel, view the Programs section and check if ClearContext is listed under the installed programs. If it is not present, click on any download link at https://www.clearcontext.com to download and install ClearContext.
2) If ClearContext seems to be properly installed...
If Outlook terminated during operation, the ClearContext add-in could be disabled. The first step is to restart Outlook and see if that fixes the problem. If this does not work, follow the instructions below to re-enable.
Check if ClearContext has been disabled within Outlook
**Please note that there are two places to check listed below - COM Add-ins and Disabled Items**
Select File > Options...
Please browse the help articles on the left, or use the search function.
Documentation
Quick Start Guide - a set of tutorials to quickly get you up to speed on ClearContext.
User Guide - full reference documentation
ClearContext Blog - news and updates
Current Subscribers
Subscription Management - status, billing, invoices
If you can't find your Subscription ID, use the lookup link in the...
Are you using Michael Linenberger's Master Your Now System as described in the Total Workday Control book to get on top of your work day? ClearContext offers 2 products to get you up and running quickly with MYN, and make MYN easier with Outlook.
The MYN Views Outlook add-in install and maintains the Outlook views as described in the Total Workday Control book. Instead of having to manually code...
ClearContext follows Microsoft's recommended practices for Outlook add-in development to ensure that the product works with the widest range of third party Outlook add-ins. That said, we do find issues with certain add-ins from time to time. See the list below for reported issues and workarounds where available. These reports may reflect issues with a specific or older versions, and don't...